Loan Bound — Lending Made Boundless
Cleaning professional holding a broom and caddy of supplies in a bright kitchen

Loan Bound Help & Support

Need assistance? Submit a Help & Support request and we will reply inside your account. We typically respond within two business days.

Submit a Help & Support Request

You'll be asked to sign in when you send this, so we can reply and you can track the conversation. Your message is saved.

Loan Bound Match Guarantee

We guarantee that your mission-driven matched lenders reasonably reflect the loan size, location, industry, and purpose you submitted. If they don't, request a review within 30 days of purchase and we'll compare your matched lenders against your submission.

What does not qualify: a lender not responding, or not receiving financing or approval. Loan Bound guarantees match relevance — not lender response or funding outcomes. We review every request within two business days, and approved refunds are returned to your original payment method, typically within five to ten business days. Review the full Loan Bound Match Guarantee terms before submitting.